Overview


Título del trabajo: Technical Advisor Associate

Compañía: Ofcom

Descripción de funciones: Closing Date: 23/07/2024Group: Networks and Communications GroupManagement Level: AssociateJob Type: PermanentJob Description:Please note this role will close at 00.01 on 23rd July so we advise making your application by midnight on the 22nd July.About OfcomAs the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.About the team you’ll be part ofThis role sits within Ofcom’s Network and Communications Technology Team (N&C Tech). The N&C Tech team in Ofcom includes technologists across the areas of network infrastructure, resilience, and security topics, and range of wireless and wireline technology contexts. The team supports initiatives across the rest of Ofcom as well as having its own objectives in the areas of ensuring reliable and secure networks and communications services in the UK.The N&C Tech team are a part of the Network and Communications Groups, with responsibilities in telecoms, postal sectors and digital markets. The N&C Group sits alongside other directorates including: Spectrum, Broadcasting and Media, Online Safety, Strategy, Economics, and Legal.The Purpose of the Role

  • As society has become increasingly dependent on communications services, and telecommunications technologies and infrastructure continue to change at a rapid pace, Ofcom needs technical expertise and market experience in the telecommunications industry in order to support Ofcom in its policy work as well as monitoring the state of play in the industry as well as individual communications providers.
  • The purpose of this role (Technical Advisor Associate, Network Resilience) is to help maintain and improve the reliability of communications networks and services in the UK by using your technical expertise to support Ofcom’s colleagues from all the other directorates in achieving our goals together.

Your Key Responsibilities

Sales Development Representative
  • The focus of this role is to assess and monitor how communications providers’ apply the architecture & design ‘good practices’ contained in Ofcom’s ‘Network and Service Resilience Guidance for Communications Providers’ with the aim of achieving appropriate levels of reliability. A mix of pro-active assessment and re-active assessment (following network or service outage incidents) will require an understanding of network planning, operations, or design principles typically used in fixed, mobile, or IP transport communications networks. The role includes keeping up to date with new technology evolution and network deployment models.
  • Making use of your technical expertise, the successful candidate will be able to demonstrate the ability to read, listen to, digest, and distil technical and procedural information from communications providers (CPs) and then communicate key information and insights to others in Ofcom. You will regularly participate in meetings with CPs and write to them to seek clarification where needed. You may contribute to changes in Ofcom’s procedures on these topics so that Ofcom’s communications network & service resilience regulation is effective, appropriate, and measurable.
  • Following network or service incidents (outages or impairments), you will be involved in triaging and helping to assess whether a CP may have fallen short in the use of architecture, design, and operational ‘good practices’.
  • Working alongside other members of the N&C Tech team, you will be key in supporting the network and service resilience assurance programme to ensure that Communications Providers follow good network architecture & design practices for service availability & reliability.
  • You will also have the opportunity to collaborate across other areas of Ofcom, such as market research, to ensure our insights and evaluation are consistent with Ofcom’s wider work.
  • What you’ll need to be successful in this role

Skills, knowledge, and experience:

  • Reasonable experience and understanding of network deployment, planning, or operations including resilience/reliability
  • Reasonable understanding of the technical planning or operations for fixed or mobile telecoms networks and services including: capacity planning and resilience concepts
  • Reasonable understanding of telecoms network technologies including at least one of these: 4G mobile networks, voice networks, fixed-broadband, NFVI/Virtual Network Functions
  • Reasonable understanding of risks/factors that typically impact the reliability of fixed and/or mobile services
  • Good understanding of the factors impacting quality of experience and reliability of fixed or mobile services
  • Reasonable understanding of assessing or diagnosing network/service failures
  • Experience with evaluating technical risks and identifying reasonable and appropriate control measures
  • Maintaining an ongoing awareness and understanding of emerging telecoms technologies, including via: ongoing training, industry liaison & participation in industry bodies, and identifying, commissioning, and managing specific external technical research projects
  • Articulating Ideas: Ability to demonstrate strong written and verbal communication abilities, writing quality documentation for a variety of different audiences, including technical and non-technical, with the ability to clearly convey key information.
  • Forming Relationship: Experience of building and maintaining strong and effective stakeholder relationships and building consensus among colleagues from own and other organisations
  • Harmonising Work: Experience of building and maintaining strong and effective stakeholder relationships and building consensus among colleagues from own and other organisations.

Desirable Skills/Experience

  • Basic understanding of IP/MPLS, MPLS VPNs, QoS/prioritisation principles, transmission technologies
  • Worked in a communications provider, technology-based consultancy, or vendor for at least 3 years

Qualifications and Accreditations

  • Relevant professional qualifications associated with the technical skills referenced above

Inclusivity is at the heart of what we do.We are a forward-thinking, inclusive employer and recognise the value of diversity to truly make communications work for everyone. Our vision is to ensure Ofcom is a place where our people can work hard and be themselves. We aim to recruit from the widest pool of candidates possible – no matter your social background, ethnicity, sexual orientation, gender or disability. We strive to be representative of the whole of the UK and our aim is to be an employer of choice for everyone.We champion flexible working patterns including job shares where we can. Discover more about working at Ofcom at careers.ofcom.org.ukWe strive to ensure all our recruitment information and processes are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please let our recruitment team know by emailing resourcing@ofcom.org.uk or by telephone on 0330 912 1378.As a Disability Confident employer, we offer an interview to disabled applicants who meet the essential criteria for our advertised jobs. When you apply, you can let us know if you would like your application to be considered under this scheme (sometimes known as ‘guaranteed interview scheme’). Find out more about the scheme here: https://www.ofcom.org.uk/about-ofcom/jobs/disability-confident-schemeOfcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible – no matter your social background, ethnicity, sexual orientation, gender or disability.Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs.We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.Our recruitment processes prioritise accessibility and inclusivity. If you need information in an alternative format or have specific preferences, please contact our recruitment team at or call 0330 912 1378.As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here.

Ubicación: London

Fecha del trabajo: Thu, 04 Jul 2024 04:05:29 GMT



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