Overview
Título del trabajo: Duty Manager – Legends
Compañía: The Valley
Descripción de funciones: Moonee Valley Racing Club (MVRC) is one of Australia’s most progressive and innovative Racing Clubs and multi-purpose entertainment venues – home of the prestigious Cox Plate. A fantastic opportunity has arisen to join Legends; our onsite licensed entertainment venue as the Duty Manager. The Legends venue is situated at a vantage point overlooking the racetrack, with excellent views of the City skyline and provides dining and entertainment options to raceday and non-raceday patrons.As Duty Manager you will oversee and attend to the operational requirements at Moonee Valley Legends gaming and entertainment venue and to supervise staff within all areas to ensure a high level of customer service is consistently provided.Broadly, the role will involve:
- Carrying out all attendant and cashiering duties, including all operational requirements of gaming procedures including a high level of expertise in System One procedures, including clearance and reconciliation.
- General machine and attendant duties including cleanliness of machines, clearing of coin jams, book pays and customer enquiries etc.
- Preparing accurate reports; keeping records of turnover, door counts and cash takings in accordance with VCGA and MVRC accounts and auditors.
- Undertake venue supervision operations in the absence of the Venue Manager and Assistant Manager and as directed.
- Ensure patron comfort and satisfaction at all times, along with security requirements.
- To comply with maintenance and recording of all statistics as directed.
- Attend to wagering duties as directed Venue Manager or their delegate.
- Successful completion of MVRC employee induction, compliance training and acceptance of company policies through MVRC’s Go1 Online Learning Platform.
- Responsible for adhering to the Club’s OH&S Policy and compliance with all OH&S procedures.
- Other tasks from time to time as determined by the Venue Manager, Assistant Manager or their delegate.
The successful candidate will ideally possess the following:
- At least two years supervisory experience in a gaming venue
- Excellent communication and presentation skills
- Experience in exceptional customer service
- Act as an effective team member, to achieve common goals
- Gaming Licence – RSA & RSG
- TAB wagering accreditation
To apply online, please click on the ‘apply’ link, submitting an up-to-date CV and cover letter.Applications close: Sunday 30 June 2024. Please note that only shortlisted candidates will be contacted.Moonee Valley Racing Club is an equal opportunity employerApplications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants may be required to complete a Criminal Record and Bankruptcy check prior to commencement of employment.
Ubicación: Moonee Ponds, VIC
Fecha del trabajo: Sat, 15 Jun 2024 00:17:01 GMT
